Global Operating Model (Scale & Efficiency)

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Designed and scaled a hybrid onshore/offshore support model providing 24/7 deal coverage. This strategic redesign increased overall sales capacity by 50%+ while simultaneously reducing operational run costs by 35%.

Designed and scaled a hybrid onshore/offshore support model providing 24/7 deal coverage. This strategic redesign increased overall sales capacity by 50%+ while simultaneously reducing operational run costs by 35%.