Led the commercial strategy, P&L, and full operational execution for a 120-person manufacturing and technology portfolio. Bridged the gap between engineering reality and commercial growth during a period of rapid M&A integration, ERP modernization, and facility consolidation.
Key Highlights & Capabilities
Delivered a company-record 4M revenue month and sustained a 3M+ monthly run-rate. Drove a 15% increase in new customer acquisition within the first year by activating new channels and partner ecosystems.
Built the company's first enterprise enablement function, standardizing onboarding, solution training, and competitive positioning across both sales and technical engineering teams.
Grew the revenue backlog to $1.5M, stabilizing production commitments and planning. Instituted KPI-driven performance management that increased overall operational efficiency by 20%.
Established a Client Success Center of Excellence (CSCoE) and a closed-loop "Voice of Customer" process, directly routing market feedback and escalations into Engineering and Operations for proactive resolution.
Served as the executive sponsor for a strategic acquisition, successfully unifying legacy brands under a new platform strategy. Directed a major ERP modernization and a multi-state facility relocation without disrupting customer continuity.
My Work
